Cancellation Policy
Free Cancellation Window
Bookings can be cancelled free of charge up to 6 hours before the scheduled pickup time.
Late Cancellations
Cancellations made within 6 hours of pickup may incur a nominal cancellation fee to cover driver allocation costs.
No-Shows
If the passenger is unavailable at the pickup location for more than 30 minutes without prior notice, the trip may be marked as a no-show and charged in full.
How to Cancel
You can cancel your booking by calling us or messaging us on WhatsApp with your booking details.